FAQ

What eras of historical clothing do you specialise in?

We specialise in meticulously recreated costumes from the 1920s through to the 1980s. Our collections include 1920s Flapper dresses, 1950s outfits, vibrant 1960s and 1970s disco wear, and 1980s costumes. We also offer a range of complementary accessories, including authentic costume hats, wigs, and our unique Crayon Costumes.

How do I ensure I get the right size for my costume?

Each product page contains a detailed size guide specific to that garment. We recommend taking your measurements and comparing them to our guide for the perfect historical fit. Remember, sizing conventions have changed throughout history!

Are your costumes authentic reproductions or inspired by the eras?

We pride ourselves on authenticity. Our costumes are carefully researched and recreated to capture the true spirit, materials, and craftsmanship of their respective eras, from the elegance of a 1920s flapper dress to the vibrant spirit of a 1970s disco outfit.

What payment methods do you accept?

To serve our global community of history lovers, we accept all major credit cards including Visa, MasterCard, and JCB. We also accept secure payments via PayPal for your convenience.

Is my payment and personal information secure?

Absolutely. We use secure, encrypted technology to process all payments and protect your personal data. We treat your trust with the utmost care, just as we treat our historical garments.

Where do you ship from and to?

We ship worldwide from our boutique in Melbourne, Australia! However, please note we are unable to deliver to some remote areas in Asia and other parts of the world. Please contact us if you are unsure about your location.

What shipping options are available and how long will delivery take?

We offer two reliable services to bring history to your doorstep:
– Standard Shipping (DHL/FedEx): A flat rate of $12.95. Your order will arrive within 10-15 days after dispatch.
– Free Shipping (EMS): For orders over $50. Your order will arrive within 15-25 days after dispatch.
Please allow 1-2 days for us to carefully process and package your order before dispatch.

Will I receive a tracking number for my order?

Yes! The moment your era-spanning creation begins its journey, we will send you a confirmation email with your tracking information. You can then follow your historical treasure every step of the way.

What is your returns policy?

We want you to be completely transported by your costume. If it isn’t quite right, we accept returns within 15 days of you receiving the item. The item must be unworn, in its original packaging, and with all tags attached. Please note that for hygiene reasons, we cannot accept returns on wigs or hats.

How do I start a return or exchange?

Simply contact our friendly customer service team at [email protected] with your order number. We’ll guide you through the process and help you find the perfect fit if an exchange is needed.

How can I contact you for further help?

Our team is always happy to help you navigate the decades! For any questions, you can reach us at [email protected]. We are based at 87 Parkes Road, Melbourne, AU 3004, and we treat every international enquiry with the same personalised attention as a local visitor.