Privacy Policy

Last Updated: October 26, 2023

Greetings, valued time-traveller and history enthusiast.

At Historic Clothing Store (vintagedresshub.com), we treat your personal data with the same care and reverence we afford our authentic 1920s Flapper dresses and 1950s outfits. Just as we are committed to delivering the highest quality historical garments to a global community of history lovers, we are dedicated to protecting your privacy and ensuring your online experience is secure. This Privacy Policy outlines how we collect, use, and safeguard the information you entrust to us on your journey through the decades.

1. The Information We Collect

To process your order and provide a seamless service from our Melbourne boutique to your doorstep, we collect information that you provide directly to us. This includes:

• Personal Identifiers: Such as your name, shipping address, email address, and phone number, which are essential for processing transactions and delivering your historically accurate treasures.
• Payment Information: When you make a purchase, our secure payment processors (e.g., Stripe, PayPal) collect your credit/debit card details or PayPal account information. We do not store your full payment card details on our servers.
• Transaction History: A record of the purchases you make, such as that perfect 1960s costume or fabulous Costume Hat.
• Technical Data: Such as your IP address, browser type, and device information, collected automatically as you interact with our site.

2. How We Use Your Information

Your data allows us to tailor your time-travelling journey and ensure it is authentically hassle-free. We use it to:

• Process your orders and arrange shipping to your location (excluding some remote areas in Asia and elsewhere we cannot deliver to).
• Communicate with you about your order, providing confirmations and tracking updates.
• Respond to your customer service inquiries sent to [email protected].
• Improve our website, product offerings, and your overall shopping experience.
• Send you marketing communications (only if you have explicitly opted-in to receive them).

3. Data Sharing & Disclosure

We value your trust and do not sell your personal information to third parties. We only share your data when absolutely necessary to complete your journey:

• Service Providers: We engage trusted partners to perform functions like payment processing (Visa, MasterCard, JCB, PayPal), order fulfilment, and shipping. These entities only have access to the personal information needed to perform their functions.
• Legal Obligations: We may disclose information if required by law, such as to comply with a subpoena or similar legal process.

4. Data Storage & Security

Your personal and financial details are handled with the highest standards of security. We implement a variety of advanced, secure, and encrypted technologies to protect your data:

• All transactions are processed using SSL (Secure Socket Layer) encryption.
• Payment information is processed by PCI-DSS compliant payment gateways.
• Data is stored on secure servers with limited access.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights & Choices

As the master of your own historical adventure, you have rights concerning your data:

• Access & Correction: You can review and update your personal information by contacting our customer service team.
• Marketing Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email we send.
• Data Deletion: You may request the deletion of your personal data, subject to our need to retain certain information for legal or operational purposes (e.g., transaction records).

To exercise any of these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses “cookies” – small data files stored on your device – to enhance your browsing experience. These help us remember the items in your shopping cart, understand how you use our site, and personalise your visit. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

Thank you for trusting Historic Clothing Store. We are committed not just to delivering costumes, but to delivering a secure and trustworthy experience as you become part of history.

Happy Time Travelling!
The Team at Historic Clothing Store